SPA HIVE

Defining your Vision

What sets your spa apart? Why do people come to your spa? Why are you different? How does your spa make your guests feel? What is the vision and mission of your spa? I challenge you to sit down and answer these questions today!  Could you use more business resources from me and my trusted SpaHive Community? Join us for free. SPAHIVE COMMUNITY - SPA GROWTH SUPPORT COMMUNITY: https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally. SPAHIVE VIP - www.juliepankey.com/spahive
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

2023 Welcome Back Spa Hive

We're Back! The SpaHive is back! Podcasts are flowing, the VIP program is booming, and our in-person events are filling up! Find out where we have been, and the magic we have been creating (or not creating)... Are you ready to jumpstart your passion for your spa and wellness business? We are here to help and share in your journey! Could you use more business resources from me and my trusted SpaHive Community? Join us for free.SPAHIVE COMMUNITY - SPA GROWTH SUPPORT COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive 
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

Q3 - ARE YOU READY?

It is almost unbelievable, but we are sailing our way straight into Q3. That's right, July is right around the corner. Are you ready? How do you know if you are ready? This is how I know...if I have a healthy dose of excitement combined with a healthy dose of fear, I know I am doing something right. If when I put my head on the pillow at night and sleep soundly most nights, I know I am doing something right. For me it is trying to find moments of joy in each day and being sure that the projects I work on also bring me joy. Do I have it all together all of the time, heck no! But in this webinar I give you some tips that help me, my clients and my SpaHive VIP members celebrate their small wins and focus on attaching action items to their goals so they push the needle forward every day.Could you use more business resources from me and my trusted SpaHive Community? Join us for free.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIPhttps://spahive.com/spahive-vip-community/
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

Please, Don’t Use the Pandemic as an Excuse for Bad Service

The pandemic can no longer be used as an excuse for bad service. Staffing challenges are a reality in this new world, I get it, but you cannot make excuses for an underwhelming experience at your spa or business any longer. You must learn to adapt, automate services, stagger in a way that works for making money and providing the very best service your clients expect and deserve. Let me give you an examples of an excuses I have heard recently and an on how you can kick those excuses to the curb!The phone rings and rings to only go to voicemail. The voicemail says, due to covid it may take longer to answer your call. WHAT?! We live in a world with super intelligence. Did you know there are softwares out there that will pick up on the ringing phone and automatically text the person calling to start a conversation and lead them all the way to booking their services without you ever talking to them? I can hear you now saying "but I want to make the personal connection with my clients". I know, I get it. But if it is going to voicemail you risk loosing the client all together and no personal connection at all. Using an AI based approach you can retain more customers, exceed their expectations and once the appointment is booked have a personal text sent to the client thanking them for booking and telling them how much you are looking forward to their visit with a personal signature. The reality is nearly 85% of people are looking and booking travel experiences using a mobile device. This gives you a huge opportunity!Could you use more business resources from me and my trusted SpaHive Community? Join us for free.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIPSpaHive VIP Community, for spa, hospitality and wellness professionals. 
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

All The Buzz with Mindful Luxury - What Keeps a Spa Vendor Up At Night? With Kayla Childress

In this weeks All The Buzz, Julie sits down with long time friend and spa industry veteran Kayla Childress. In The SpaHive our discussions usually revolve around spa operations and inspirations. In this episode, we dive into the world of spa vendor partners and the things that have them up at night in a pandemic world. The conversation dives into the struggles of our vendor partners right now, how they are struggling to support spas in new ways and what the future looks like for our wellness and spa industry. Such a fun and inspiring conversation with Kayla.If you loved listening to our chat with Kayla, she will be back soon as we evolve the conversation into spa operations as well as following your bliss and doing things that scare, excite and delight you.KAYLA'S FAVORITE BOOKSThe Company I Keep - Leonard LauderFish, A Proven way to Boost Morale and Improve Results - Stephen C. LundinSandbox Wisdom - Tom AsackerKAYLA'S FAVORITE PODCASTWe Can Do Hard Things with Glennon DoyleABOUT KAYLAAfter years of rising through several of the largest companies in the beauty industry, Kayla launched Mindful Luxury to put her executive leadership talents to work for her clients. Now, Kayla gives emerging brands a path toward broader success, and in turn, she exposes her spa clients to exciting and enriching products that delight their customers, plus keen expert insight that help their business grow.MINDFUL LUXURY ONLINEMindful Luxury | Beauty Industry Consulting | Kayla ChildressON INSTAGRAMhttps://www.instagram.com/mindful_luxury/LEARN MORE ABOUT THE SPAHIVE VIPSpaHive VIP Community, for spa, hospitality and wellness professionals.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankey
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

How To Not Be A One Trick Pony - A Candid Conversation with Jamerie Michalek LMT

A candid conversation with Jamerie Michalek, massage therapist mentor and coach. You do not want to skip this episode! We talk about how not all massage therapists are flaky and as a massage therapist how to be future paced so your career does not become monotonous or stagnant.This is a really fun conversation in our series dedicated to massage therapists, one of our spa businesses greatest asset. Jamerie is very fun to talk to and gives us some easy to use tips and resources to help you grow your business and career as a massage therapist.MEET JAMERIEWhen I was a therapist, I felt very limited by only helping one person at a time. As I progressed in my career I knew I wanted to help as many people as I could. I knew that meant stepping out of the massage room and into leadership roles. I wanted to be able to share my experience and lessons I learned along the way. Now being a coach allows me to help those who help others.JAMERIE'S MISSIONI help ambitious Massage therapists who are uncertain of their next step in their career gain clarity by leadership skills and techniques.CONNECT WITH JAMERIEMTspaCoach FOLLOW JAMERIE ON INSTAGRAMhttps://www.instagram.com/mtspacoach/LEARN MORE ABOUT THE SPAHIVE VIP SpaHive VIP Community, for spa, hospitality and wellness professionals. SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

Marketing Simplified for Massage Therapists and Spas with Gael Wood

Today we are chatting with World Massage Hall of Fame member Gael Wood as part of our tips and resources for massage therapists. Gael shares some real value bombs like:How to get permission to make recommendations to your clientsHow to develop a script so you feel more comfortable recommending home care or re-bookingHow to grow your business and your careerOur massage therapists are are most valuable asset and we know that we are all not amazing business people. Gael gives applicable tips to boost business and sales effortlessly. She also provides great ongoing marketing resources that are so valuable for massage therapists.ABOUT GAEL:Gael Wood has over 25 years of experience in the massage and spa industry. She has an immeasurable amount of knowledge and expertise in the art of growing and maintaining a thriving massage & spa business.She now concentrates on coaching, and teaching in the areas of marketing, business start up, online business creation, customer service and spa services.Gael was honored to be inducted into the World Massage Hall of Fame and featured as a Massage Magazine All-Star in 2019. She is the co-host and co-founder of the Global Wellness Professionals Marketing Summits and creator of the Massage and Spa Marketing Content Clubs, Author of 10 Ebooks, over 40 Online courses, and the Elevate Mastermind.She lives in Boone, North Carolina with her husband Dave and son Santino.Massage and Spa SuccessGael Wood Elevate CONNECT WITH GAEL ON FACEBOOKGael Wood Success Coach CONNECT WITH GAEL ON INSTAGRAMhttps://www.instagram.com/gael_wood_success_coach/LEARN MORE ABOUT THE SPAHIVE VIP SpaHive VIP Community, for spa, hospitality and wellness professionals. SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

Quick Win Friday - Calling All Massage Therapists

In this Quick Win Friday let's talk about my top tips to growing your business as a massage therapist. As a massage therapist you are in the trenches day in and day out, let's not forget to work on your business as much as you work in your business.Because we believe so strongly that our massage therapists are one of our greatest business assets, the SpaHive wanted to dedicate the next two weeks to you! Please join us Monday May 17th and Monday May 24th for full episodes dedicated to massage therapists and providing the tips and tools you need to grow your business and career.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

Don’t Just Survive But Thrive with Julie Pankey

Ever wonder what it is like being a Spa Consultant? Is it all glamour? definitely not! But boy is it fun. Today, I talk to you in my car and from my heart. I want you to know that as a consultant, the 7-figure spa consultant, I am in the grind just like you...As a mentor and consultant, I work with clients side by side and just recently signed an agreement to do a grand re-opening of a spa in an undisclosed New England city.We are also launching the SpaHive VIP content vault with invaluable resources and tools for our VIP members. Are a SpaHive VIP? If not, check it out. Set up a free discovery call with me to learn more!https://spahive.com/spahive-vip-community/On a personal note, we are also selling our house.I get you. I know what it feels like to be doing so much and trying to do it well while staying sane. I know how much discipline it takes to have big things going on in your personal life and trying be an impactful leader.In this episode, I hope I inspire you to be the very best version of you! Maybe give you a few tools that help you in your journey.In the SpaHive, I can help you have it all! The business and life of your dreams! Thanks for joining me on this wild ride.https://www.facebook.com/groups/TheSpaHive
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive

Quick Win Friday Spa Business Marketing Series - Tip 3

In this Quick Win Friday we will be wrapping up our series of Spa Business Marketing Tips. Spa Marketing is our number one asked question so we have dedicated a tips series just to this topic. the most important tip I can share about Spa Business marketing is to stay consistent. Consistency, in my opinion, is the number one key to success. Just to show you that I am in the same boat as you most days, I recording this episode in my car. It would have been easy to say that I just can't do it and postpone this episode for a few weeks but I know that being consistent is critical, especially when you feel like giving up.I am here for you!Shoot me a message and let me know what platform you are working on improving! julie@jmpankey.comSPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeySOCIAL MEDIA PLANNING CALENDAR LINK:JMPankey-Promotion-Planning-Template-2021 (1).xlsx   
Comments, Questions, or Podcast Ideas? Email julie@jmpankey.com Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWPShop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIP - www.juliepankey.com/spahive